Frequently asked questions

What statuses does a parcel use?

Pending, waiting, sent, in transit, received, delivered, or cancelled.

When does customer balance change?

Received: delivery price is deducted. Delivered: item price is credited.

How do I install the app?

Open Download app. Android gets a demo file. iOS and home-screen steps are listed there.

How do I change language?

Use EN / دری / پښتو at the top of every page.